Downrightnow
// Incident Post-MortemDRN-0C9FC018

1Password outage on July 22, 2026

Major severityResolved3h 2mSecurity
Started · UTC
Jul 22, 05:55 PM
3h ago
Resolved · UTC
Jul 22, 08:57 PM
15m ago
Duration
3h 2m
End-to-end
Peak confidence
80.00
141 snapshots
// User impact

1Password users likely saw failed connections, degraded availability, or session instability for this Security service. The incident reached Major severity and lasted 3h 2m. The stored report window does not show a preserved user-report spike.

// What happened

Jul 22, 13:55 EDT Investigating - SaaS Manager is currently unable to communicate with Managed Credentials. As a result, customers using Better Together features may be unable to make changes to credential ownership. We are actively investigating the issue and will provide updates as more information becomes available.

Deterministic readout · awaiting AI summary pass

// Timeline

  1. Incident detected

    Major confidence crossed the incident threshold for 1Password: account governance functions are unavailable in SaaS Manager.

  2. Peak confidence reached

    Confidence peaked at 80.00 while the service was marked Operational.

  3. Status changed to Degraded Performance

    The stored readout moved to Degraded Performance with confidence 38.00.

  4. Marked resolved

    The incident was closed after 1h 32m of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

80.00

The incident reached 80.00 peak confidence across 141 stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Wed, Jul 22, 2026, 08:57 PM UTC.