Isitreallydown?
// Incident Post-MortemDRN-9FF061ED

Anthropic outage on April 28, 2026

Major severityResolved45 minAI Tools
Started · UTC
Apr 28, 07:15 PM
14d ago
Resolved · UTC
Apr 28, 08:00 PM
14d ago
Duration
45 min
End-to-end
Peak confidence
80.00
0 snapshots
// What happened

Apr 28, 19:15 UTCResolved - This incident has been resolved.Apr 28, 18:59 UTCMonitoring - We are seeing success rates across all services return to normal, and are monitoring closely to prevent any further issues. Impact occurred from 17:34–18:52 UTC.Apr 28, 18:33 UTCUpdate - We are continuing to work to resolve the issues preventing users from accessing Claude.ai, and causing elevated authentication errors for requests to the API and Claude Code.Apr 28, 17:51 UTCIdentified - We have identified an issue resulting in elevated errors on the Anthropic API, as well as issues accessing Claude.ai, i

Deterministic readout · awaiting AI summary pass

// Timeline
  1. Incident detected

    Major confidence crossed the incident threshold for Claude.ai unavailable and elevated errors on the API.

  2. Marked resolved

    The incident was closed after 45 min of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

80.00

The incident reached 80.00 peak confidence across available stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Tue, Apr 28, 2026, 08:00 PM UTC.

// User impact

Anthropic users likely saw failed connections, degraded availability, or session instability for this AI Tools service. The incident reached Major severity and lasted 45 min. The stored report window does not show a preserved user-report spike.