Downrightnow
// Incident Post-MortemDRN-A179DE1B

Atlassian outage on June 6, 2024

Minor severityResolved45 minDeveloper Tools
Started · UTC
Jun 06, 04:30 AM
773d ago
Resolved · UTC
Jun 06, 05:15 AM
773d ago
Duration
45 min
End-to-end
Peak confidence
45.00
0 snapshots
// User impact

Atlassian users likely saw failed connections, degraded availability, or session instability for this Developer Tools service. The incident reached Minor severity and lasted 45 min. The stored report window does not show a preserved user-report spike.

// What happened

Jun 6, 04:30 UTCResolved - Between 05 June 23:30 UTC and 06 June 04:34 UTC, we experienced issues with some of the pages on www.atlassian.com. The issue has been resolved, and the pages are operating normally.Jun 6, 03:12 UTCIdentified - We continue to work on resolving the issue with www.atlassian.com. We have identified the root cause and expect recovery shortly.Jun 6, 01:30 UTCInvestigating - We are investigating reports of intermittent errors on some Atlassian, Opsgenie, Atlassian Access, and Compass-related www.atlassian.com web pages. Once we identify the root cause, we will provide more

Deterministic readout · awaiting AI summary pass

// Timeline
  1. Incident detected

    Minor confidence crossed the incident threshold for Some of the www.atlassian.com pages are inaccessible.

  2. Marked resolved

    The incident was closed after 45 min of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

45.00

The incident reached 45.00 peak confidence across available stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Thu, Jun 06, 2024, 05:15 AM UTC.