Atlassian outage on September 10, 2024
Atlassian users likely saw failed connections, degraded availability, or session instability for this Developer Tools service. The incident reached Minor severity and lasted 45 min. The stored report window does not show a preserved user-report spike.
Sep 10, 12:43 UTCResolved - Systems have recovered, and the issue has been mitigated. All affected products are fully operational, with no further impact observed.Sep 10, 10:26 UTCInvestigating - We are investigating issues with slow loading and long responsive time for all products (Jira, JSM, JSW and Confluence) and will provide updates here soon.
Deterministic readout · awaiting AI summary pass
Incident detected
Minor confidence crossed the incident threshold for Slow loading times and extended response times for Cloud products in the EU-West region..
Marked resolved
The incident was closed after 45 min of observed impact.
No per-source signal payloads were preserved in this incident's snapshot window.
Confidence scoring
45.00The incident reached 45.00 peak confidence across available stored status snapshots.
User reports
0 / 15mNo elevated user-report volume was preserved in the incident window snapshots.
Status samples
0 affectedThe incident row exists, but the bounded snapshot window does not include affected status samples.
Recovery signal
ResolvedRecovery was recorded at Tue, Sep 10, 2024, 01:28 PM UTC.