Downrightnow
// Incident Post-MortemDRN-175D5EDB

Bitbucket outage on December 27, 2025

Minor severityResolved45 minDeveloper
Started · UTC
Dec 27, 05:20 AM
204d ago
Resolved · UTC
Dec 27, 06:05 AM
204d ago
Duration
45 min
End-to-end
Peak confidence
25.00
0 snapshots
// User impact

Bitbucket users likely saw failed connections, degraded availability, or session instability for this Developer service. The incident reached Minor severity and lasted 45 min. The stored report window does not show a preserved user-report spike.

// What happened

Dec 27, 05:20 UTCResolved - We have successfully mitigated the incident and all affected services are now fully operational. Our teams have verified that normal functionality has been restored across all areas.Thank you for your patience and understanding while we worked to resolve this issue.Dec 27, 04:42 UTCMonitoring - We have taken steps to mitigate the issue and are seeing recovery in the affected services. Our teams will continue to closely monitor the situation and are actively working to confirm that all services are fully restored. We will provide further updates as we make additional

Deterministic readout · awaiting AI summary pass

// Timeline
  1. Incident detected

    Minor confidence crossed the incident threshold for Outbound Email, Mobile Push Notifications, and Support Ticket Delivery Impacting All Cloud Products.

  2. Marked resolved

    The incident was closed after 45 min of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

25.00

The incident reached 25.00 peak confidence across available stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Sat, Dec 27, 2025, 06:05 AM UTC.