Box outage on June 17, 2026
Box users likely saw failed connections, degraded availability, or session instability for this Cloud Storage service. The incident reached Minor severity and lasted 2h 58m. The stored report window does not show a preserved user-report spike.
Jun 17, 12:44 PDT Monitoring - Our team has taken steps to remediate this issue and is seeing improvement for Box Webapp service. We are continuing to monitor for any additional impact. Jun 17, 12:34 PDT Investigating - Our team is investigating an issue with Box Webapp. Users may experience intermittent failures when loading the "All files" page and subfolders. We will provide additional information as it becomes available.
Deterministic readout · awaiting AI summary pass
Incident detected
Minor confidence crossed the incident threshold for Box: [Medium] Issue with Multiple Box Services.
Marked resolved
The incident was closed after 2h 58m of observed impact.
No per-source signal payloads were preserved in this incident's snapshot window.
Confidence scoring
45.00The incident reached 45.00 peak confidence across available stored status snapshots.
User reports
0 / 15mNo elevated user-report volume was preserved in the incident window snapshots.
Status samples
0 affectedThe incident row exists, but the bounded snapshot window does not include affected status samples.
Recovery signal
ResolvedRecovery was recorded at Wed, Jun 17, 2026, 10:42 PM UTC.