Downrightnow
// Incident Post-MortemDRN-91ED06A3

Box outage on June 24, 2026

Minor severityResolved2h 57mCloud Storage
Started · UTC
Jun 24, 12:33 PM
20h ago
Resolved · UTC
Jun 24, 03:30 PM
17h ago
Duration
2h 57m
End-to-end
Peak confidence
45.00
146 snapshots
// User impact

Box users likely saw failed connections, degraded availability, or session instability for this Cloud Storage service. The incident reached Minor severity and lasted 2h 57m. The stored report window does not show a preserved user-report spike.

// What happened

Jun 24, 05:33 PDT Resolved - This incident is now considered resolved. Box uploads have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues. Jun 24, 05:18 PDT Investigating - We are investigating an ongoing issue affecting uploads. We will provide more information as soon as it is available.

Deterministic readout · awaiting AI summary pass

// Timeline

  1. Incident detected

    Minor confidence crossed the incident threshold for Box: [Minor] Issues with Uploads.

  2. Marked resolved

    The incident was closed after 3 min of observed impact.

  3. Peak confidence reached

    Confidence peaked at 60.00 while the service was marked Operational.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

45.00

The incident reached 45.00 peak confidence across 146 stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Wed, Jun 24, 2026, 03:30 PM UTC.