Downrightnow
// Incident Post-MortemDRN-EAFCD4A6

Comcast Xfinity outage on May 9, 2026

Major severityResolved3d 23hISP
Started · UTC
May 09, 10:36 PM
13d ago
Resolved · UTC
May 13, 10:30 PM
9d ago
Duration
3d 23h
End-to-end
Peak confidence
79.00
240 snapshots
// User impact

Comcast Xfinity users likely saw failed connections, degraded availability, or session instability for this ISP service. The incident reached Major severity and lasted 3d 23h. The stored report window does not show a preserved user-report spike.

// What happened

Comcast Xfinity appears to be operating normally based on current signals. DNS is resolving normally, user reports are quiet.

Cached · Fri, May 22, 2026, 04:48 PM UTC · scope: service signals

// Timeline
  1. Status changed to Operational

    The stored readout moved to Operational with confidence 55.00.

  2. Incident detected

    Major confidence crossed the incident threshold for Comcast Xfinity.

  3. Status changed to Recovering

    The stored readout moved to Recovering with confidence 30.00.

  4. Status changed to Operational

    The stored readout moved to Operational with confidence 55.00.

  5. Marked resolved

    The incident was closed after 3d 23h of observed impact.

// Signals by source1 sources
  • News scan

    News: Too Early, No matching news yet for this signal.

    ,
// Aggregate evidence

Confidence scoring

79.00

The incident reached 79.00 peak confidence across 240 stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

159 affected

159 snapshots in the window showed degraded, recovering, or major-outage state before recovery.

Recovery signal

Resolved

Recovery was recorded at Wed, May 13, 2026, 10:30 PM UTC.