Duo Security outage on May 18, 2026
Duo Security users likely saw failed connections, degraded availability, or session instability for this Security service. The incident reached Minor severity and lasted 1h 53m. The stored report window does not show a preserved user-report spike.
May 18, 14:37 EDTInvestigating - We are currently investigating an issue with AI Assistant not functioning on all US deployments and are working to correct the issue as soon as possible.Please check back here or subscribe to updates for any changes.
Deterministic readout · awaiting AI summary pass
Incident detected
Minor confidence crossed the incident threshold for Duo Security: all US Deployments: AI Assistant failures.
Marked resolved
The incident was closed after 1h 53m of observed impact.
No per-source signal payloads were preserved in this incident's snapshot window.
Confidence scoring
45.00The incident reached 45.00 peak confidence across available stored status snapshots.
User reports
0 / 15mNo elevated user-report volume was preserved in the incident window snapshots.
Status samples
0 affectedThe incident row exists, but the bounded snapshot window does not include affected status samples.
Recovery signal
ResolvedRecovery was recorded at Mon, May 18, 2026, 08:30 PM UTC.