Downrightnow
// Incident Post-MortemDRN-E7865636

Elastic outage on May 17, 2026

Major severityResolved10h 53mSearch
Started · UTC
May 17, 08:16 AM
6d ago
Resolved · UTC
May 17, 07:09 PM
5d ago
Duration
10h 53m
End-to-end
Peak confidence
80.00
78 snapshots
// User impact

Elastic users likely saw failed connections, degraded availability, or session instability for this Search service. The incident reached Major severity and lasted 10h 53m. The stored report window does not show a preserved user-report spike.

// What happened

Elastic Cloud (Public)'s official status page is reporting a major partial system outage, specifically citing connectivity disruptions for AWS Bahrain (me-south-1) and AutoOps login issues for new customers. Downrightnow's signals remain mixed as DNS is resolving normally and user reports are quiet, suggesting the impact is limited to these specific components and regions. Because regional network data and chatter are currently stable, this does not appear to be a broad, service-wide outage.

Cached · Sat, May 23, 2026, 12:16 AM UTC · scope: service signals

// Timeline

  1. Status changed to Possible Issues

    The stored readout moved to Possible Issues with confidence 34.00.

  2. Incident detected

    Major confidence crossed the incident threshold for Elastic.

  3. Marked resolved

    The incident was closed after 10h 53m of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

80.00

The incident reached 80.00 peak confidence across 78 stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

78 affected

78 snapshots in the window showed degraded, recovering, or major-outage state before recovery.

Recovery signal

Resolved

Recovery was recorded at Sun, May 17, 2026, 07:09 PM UTC.