Downrightnow
// Incident Post-MortemDRN-819C1F45

ElevenLabs outage on May 15, 2026

Major severityResolved6h 3mAI Tools
Started · UTC
May 15, 09:12 AM
8d ago
Resolved · UTC
May 15, 03:15 PM
8d ago
Duration
6h 3m
End-to-end
Peak confidence
80.00
70 snapshots
// User impact

ElevenLabs users likely saw failed connections, degraded availability, or session instability for this AI Tools service. The incident reached Major severity and lasted 6h 3m. The stored report window does not show a preserved user-report spike.

// What happened

Nothing’s wrong that Downrightnow can see right now, and things appear to be working for most people. However, ElevenLabs’ official status page is reporting a major incident in monitoring: “EU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server.” User reports are quiet and DNS is resolving normally, so this currently looks more like an EU-residency-specific problem than a broad ElevenLabs outage, though Downrightnow’s synthetic checks haven’t been measured yet.

Cached · Fri, May 15, 2026, 11:51 AM UTC · scope: this incident

// Timeline
  1. Status changed to Operational

    The stored readout moved to Operational with confidence 55.00.

  2. Incident detected

    Major confidence crossed the incident threshold for ElevenLabs: eU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server.

  3. Status changed to Possible Issues

    The stored readout moved to Possible Issues with confidence 36.00.

  4. Status changed to Operational

    The stored readout moved to Operational with confidence 60.00.

  5. Marked resolved

    The incident was closed after 6h 3m of observed impact.

// Signals by source2 sources
  • Official status

    Status.Elevenlabs.Io reported an open incident, Agents - Issue with calls in the EU residency server · impact: major

    09:15 AM UTC
  • News scan

    News: Too Early, No matching news yet for this signal.

    ,
// Aggregate evidence

Confidence scoring

80.00

The incident reached 80.00 peak confidence across 70 stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

4 affected

4 snapshots in the window showed degraded, recovering, or major-outage state before recovery.

Recovery signal

Resolved

Recovery was recorded at Fri, May 15, 2026, 03:15 PM UTC.