ElevenLabs outage on May 27, 2026
ElevenLabs users likely saw failed connections, degraded availability, or session instability for this AI Tools service. The incident reached Minor severity and lasted 4h 23m. The stored report window does not show a preserved user-report spike.
Status: InvestigatingWe are currently experiencing an issue with our payment provider that causes a delay when moving from a free plan to a paid plan. In some cases, the upgrade will not be registered in the account until up to 2 hours after payment. We are actively investigating and will post updates as they become available.Affected components Other (Degraded performance)
Deterministic readout · awaiting AI summary pass
Incident detected
Minor confidence crossed the incident threshold for ElevenLabs: plan Upgrade Delay.
Marked resolved
The incident was closed after 4h 23m of observed impact.
No per-source signal payloads were preserved in this incident's snapshot window.
Confidence scoring
45.00The incident reached 45.00 peak confidence across available stored status snapshots.
User reports
0 / 15mNo elevated user-report volume was preserved in the incident window snapshots.
Status samples
0 affectedThe incident row exists, but the bounded snapshot window does not include affected status samples.
Recovery signal
ResolvedRecovery was recorded at Wed, May 27, 2026, 07:55 PM UTC.