Downrightnow
// Incident Post-MortemDRN-96E37CE6

ElevenLabs outage on June 25, 2026

Major severityResolved2h 57mAI Tools
Started · UTC
Jun 25, 02:54 PM
4h ago
Resolved · UTC
Jun 25, 05:51 PM
1h ago
Duration
2h 57m
End-to-end
Peak confidence
80.00
150 snapshots
// User impact

ElevenLabs users likely saw failed connections, degraded availability, or session instability for this AI Tools service. The incident reached Major severity and lasted 2h 57m. The stored report window does not show a preserved user-report spike.

// What happened

Status: IdentifiedCurrently, creating and updating agent tools when the tool has the Post, Put, and Patch methods in the tool configuration does not allow the tool to save. Our engineers have identified the core issue and are currently working to implement a fix.Affected components UI (Partial outage)

Deterministic readout · awaiting AI summary pass

// Timeline

  1. Incident detected

    Major confidence crossed the incident threshold for ElevenLabs: agent Tool Creation and Update Does not Save.

  2. Status changed to Partial Outage

    The stored readout moved to Partial Outage with confidence 38.00.

  3. Marked resolved

    The incident was closed after 2h 12m of observed impact.

  4. Peak confidence reached

    Confidence peaked at 80.00 while the service was marked Operational.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

80.00

The incident reached 80.00 peak confidence across 150 stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Thu, Jun 25, 2026, 05:51 PM UTC.