Downrightnow
// Incident Post-MortemDRN-144F2AC9

Gmail outage on May 20, 2026

Minor severityResolved45 minEmail
Started · UTC
May 20, 04:03 AM
3d ago
Resolved · UTC
May 20, 04:48 AM
3d ago
Duration
45 min
End-to-end
Peak confidence
19.00
16 snapshots
// User impact

Gmail users likely saw failed connections, degraded availability, or session instability for this Email service. The incident reached Minor severity and lasted 45 min. The stored report window does not show a preserved user-report spike.

// What happened

Gmail appears to be operating normally based on current signals. DNS is resolving normally, user reports are quiet.

Cached · Wed, May 20, 2026, 04:21 AM UTC · scope: this incident

// Timeline

  1. Status changed to Possible Issues

    The stored readout moved to Possible Issues with confidence 34.00.

  2. Incident detected

    Minor confidence crossed the incident threshold for Gmail.

  3. Status changed to Operational

    The stored readout moved to Operational with confidence 75.00.

  4. Marked resolved

    The incident was closed after 45 min of observed impact.

  5. Peak confidence reached

    Confidence peaked at 75.00 while the service was marked Operational.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

19.00

The incident reached 19.00 peak confidence across 16 stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

7 affected

7 snapshots in the window showed degraded, recovering, or major-outage state before recovery.

Recovery signal

Resolved

Recovery was recorded at Wed, May 20, 2026, 04:48 AM UTC.