Downrightnow
// Incident Post-MortemDRN-278349CB

HubSpot outage on June 25, 2026

Major severityResolved2h 11mCRM
Started · UTC
Jun 25, 02:19 PM
2h ago
Resolved · UTC
Jun 25, 04:30 PM
2m ago
Duration
2h 11m
End-to-end
Peak confidence
80.00
101 snapshots
// User impact

HubSpot users likely saw failed connections, degraded availability, or session instability for this CRM service. The incident reached Major severity and lasted 2h 11m. The stored report window does not show a preserved user-report spike.

// What happened

Jun 25, 10:19 EDT Resolved - Between 10:10 AM (UTC -04:00) and 10:15 AM, a status page was open to indicate issues with HubSpot, but no services were impaired. HubSpot is working properly and the incorrect status page will be removed.HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.The information on this page reflects our understanding of the incident and impact at the time of the update. Jun 25, 10:11 EDT Identified - We've identifie

Deterministic readout · awaiting AI summary pass

// Timeline
  1. Incident detected

    Major confidence crossed the incident threshold for HubSpot: hubSpot is unavailable for some customers.

  2. Marked resolved

    The incident was closed after 2h 11m of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

80.00

The incident reached 80.00 peak confidence across 101 stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Thu, Jun 25, 2026, 04:30 PM UTC.