Downrightnow
// Incident Post-MortemDRN-ABC2DBBC

JFrog outage on May 20, 2026

Major severityResolved19h 58mDevOps
Started · UTC
May 20, 10:35 AM
64d ago
Resolved · UTC
May 21, 06:33 AM
64d ago
Duration
19h 58m
End-to-end
Peak confidence
80.00
0 snapshots
// User impact

JFrog users likely saw failed connections, degraded availability, or session instability for this DevOps service. The incident reached Major severity and lasted 19h 58m. The stored report window does not show a preserved user-report spike.

// What happened

May 20, 10:35 UTCIdentified - JFrog Engineering Team is investigating a network issue which impacted a subset of customers in AWS US West regionThe services are being recovered

Deterministic readout · awaiting AI summary pass

// Timeline

  1. Incident detected

    Major confidence crossed the incident threshold for JFrog: jFrog Cloud Platform outage affecting subset of customers in AWS US West region.

  2. Marked resolved

    The incident was closed after 19h 58m of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

80.00

The incident reached 80.00 peak confidence across available stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Thu, May 21, 2026, 06:33 AM UTC.