Isitreallydown?
// Incident Post-MortemDRN-0EAA65B7

Mailgun outage on September 30, 2025

Minor severityResolved45 minEmail API
Started · UTC
Sep 30, 12:13 PM
224d ago
Resolved · UTC
Sep 30, 12:58 PM
224d ago
Duration
45 min
End-to-end
Peak confidence
45.00
0 snapshots
// What happened

Sep 30, 05:13 PDTResolved - This incident has been resolved.Sep 30, 04:46 PDTUpdate - We are continuing to monitor for any further issues.Sep 30, 04:46 PDTMonitoring - A fix has been implemented and we are monitoring the results.Sep 30, 04:15 PDTIdentified - The issue has been identified and a fix is being implemented.Sep 30, 03:57 PDTInvestigating - We are currently investigating this issue.

Deterministic readout · awaiting AI summary pass

// Timeline
  1. Incident detected

    Minor confidence crossed the incident threshold for Login issues with Mailgun Application.

  2. Marked resolved

    The incident was closed after 45 min of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

45.00

The incident reached 45.00 peak confidence across available stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Tue, Sep 30, 2025, 12:58 PM UTC.

// User impact

Mailgun users likely saw failed connections, degraded availability, or session instability for this Email API service. The incident reached Minor severity and lasted 45 min. The stored report window does not show a preserved user-report spike.