Isitreallydown?
// Incident Post-MortemDRN-83815E0F

Mailgun outage on April 7, 2026

Minor severityResolved45 minEmail API
Started · UTC
Apr 07, 05:42 PM
35d ago
Resolved · UTC
Apr 07, 06:27 PM
35d ago
Duration
45 min
End-to-end
Peak confidence
25.00
0 snapshots
// What happened

Apr 7, 10:42 PDTResolved - This incident has been resolved. Elevated 500 errors beginning at 17:25 UTC resolved at 17:30 UTCApr 7, 10:32 PDTMonitoring - A fix has been implemented and we are monitoring the results.Apr 7, 10:30 PDTIdentified - The issue has been identified and a fix is being implemented.

Deterministic readout · awaiting AI summary pass

// Timeline
  1. Incident detected

    Minor confidence crossed the incident threshold for Elevated 500 errors on Messages endpoint in US.

  2. Marked resolved

    The incident was closed after 45 min of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

25.00

The incident reached 25.00 peak confidence across available stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Tue, Apr 07, 2026, 06:27 PM UTC.

// User impact

Mailgun users likely saw failed connections, degraded availability, or session instability for this Email API service. The incident reached Minor severity and lasted 45 min. The stored report window does not show a preserved user-report spike.