Isitreallydown?
// Incident Post-MortemDRN-9E0FD2D8

Mailgun outage on April 17, 2026

Minor severityResolved45 minEmail API
Started · UTC
Apr 17, 05:15 PM
25d ago
Resolved · UTC
Apr 17, 06:00 PM
25d ago
Duration
45 min
End-to-end
Peak confidence
25.00
0 snapshots
// What happened

Apr 17, 10:15 PDTResolved - This incident has been resolved.Apr 17, 10:05 PDTUpdate - We are continuing to monitor for any further issues.Apr 17, 10:05 PDTMonitoring - A fix has been implemented and we are monitoring the results.Apr 17, 09:45 PDTIdentified - The issue has been identified and a fix is being implemented.

Deterministic readout · awaiting AI summary pass

// Timeline

  1. Incident detected

    Minor confidence crossed the incident threshold for Elevated Timeouts for Validations.

  2. Marked resolved

    The incident was closed after 45 min of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

25.00

The incident reached 25.00 peak confidence across available stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Fri, Apr 17, 2026, 06:00 PM UTC.

// User impact

Mailgun users likely saw failed connections, degraded availability, or session instability for this Email API service. The incident reached Minor severity and lasted 45 min. The stored report window does not show a preserved user-report spike.