Downrightnow
// Incident Post-MortemDRN-01B79A3F

Mailgun outage on July 10, 2026

Major severityResolved2h 3mEmail API
Started · UTC
Jul 10, 06:07 PM
2h ago
Resolved · UTC
Jul 10, 08:10 PM
13m ago
Duration
2h 3m
End-to-end
Peak confidence
80.00
104 snapshots
// User impact

Mailgun users likely saw failed connections, degraded availability, or session instability for this Email API service. The incident reached Major severity and lasted 2h 3m. The stored report window does not show a preserved user-report spike.

// What happened

Jul 10, 11:07 PDT Identified - The issue has been identified and a fix is being implemented. Jul 10, 11:07 PDT Monitoring - A fix has been implemented and we are monitoring the results.

Deterministic readout · awaiting AI summary pass

// Timeline

  1. Incident detected

    Major confidence crossed the incident threshold for Mailgun: mailgun Control Panel Unavailable For Some Users.

  2. Status changed to Degraded Performance

    The stored readout moved to Degraded Performance with confidence 34.00.

  3. Status changed to Partial Outage

    The stored readout moved to Partial Outage with confidence 34.00.

  4. Status changed to Degraded Performance

    The stored readout moved to Degraded Performance with confidence 30.00.

  5. Marked resolved

    The incident was closed after 1h 56m of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

80.00

The incident reached 80.00 peak confidence across 104 stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Fri, Jul 10, 2026, 08:10 PM UTC.