Perplexity outage on March 28, 2025
Perplexity users likely saw failed connections, degraded availability, or session instability for this AI Tools service. The incident reached Major severity and lasted 45 min. The stored report window does not show a preserved user-report spike.
Type: Incident Duration: 4 hours and 38 minutes Affected Components: Website Mar 28, 16:03:00 GMT+0 - Identified - Website cannot be accessed at the moment for various geographies. We are investigating and will notify once fully operational. Mar 28, 19:31:18 GMT+0 - Monitoring - We are continuing to work on a fix for this incident and implementing fixes for various geos and user groups. Various services will be degraded or inaccessible. Mar 28, 20:41:00 GMT+0 - Resolved - This incident has been resolved.
Deterministic readout · awaiting AI summary pass
Incident detected
Major confidence crossed the incident threshold for Website outage.
Marked resolved
The incident was closed after 45 min of observed impact.
No per-source signal payloads were preserved in this incident's snapshot window.
Confidence scoring
80.00The incident reached 80.00 peak confidence across available stored status snapshots.
User reports
0 / 15mNo elevated user-report volume was preserved in the incident window snapshots.
Status samples
0 affectedThe incident row exists, but the bounded snapshot window does not include affected status samples.
Recovery signal
ResolvedRecovery was recorded at Fri, Mar 28, 2025, 04:48 PM UTC.