Perplexity outage on September 5, 2025
Perplexity users likely saw failed connections, degraded availability, or session instability for this AI Tools service. The incident reached Major severity and lasted 45 min. The stored report window does not show a preserved user-report spike.
Type: Incident Affected Components: API Sep 5, 17:25:07 GMT+0 - Resolved - This incident has been resolved. Sep 5, 16:30:00 GMT+0 - Resolved - We experienced an outage for the API that lasted roughly 20 minutes. This incident has been resolved.
Deterministic readout · awaiting AI summary pass
Incident detected
Major confidence crossed the incident threshold for API outage.
Marked resolved
The incident was closed after 45 min of observed impact.
No per-source signal payloads were preserved in this incident's snapshot window.
Confidence scoring
80.00The incident reached 80.00 peak confidence across available stored status snapshots.
User reports
0 / 15mNo elevated user-report volume was preserved in the incident window snapshots.
Status samples
0 affectedThe incident row exists, but the bounded snapshot window does not include affected status samples.
Recovery signal
ResolvedRecovery was recorded at Fri, Sep 05, 2025, 05:15 PM UTC.