Downrightnow
// Incident Post-MortemDRN-9EEEF520

Perplexity outage on December 5, 2025

Major severityResolved45 minAI Tools
Started · UTC
Dec 05, 09:06 AM
225d ago
Resolved · UTC
Dec 05, 09:51 AM
225d ago
Duration
45 min
End-to-end
Peak confidence
80.00
0 snapshots
// User impact

Perplexity users likely saw failed connections, degraded availability, or session instability for this AI Tools service. The incident reached Major severity and lasted 45 min. The stored report window does not show a preserved user-report spike.

// What happened

Type: Incident Duration: 34 minutes Affected Components: Website, API Dec 5, 09:06:41 GMT+0 - Investigating - We are currently investigating this incident. Dec 5, 09:23:16 GMT+0 - Monitoring - The service is recovering and we are monitoring; the outage was caused by an underlying service provider issue. Dec 5, 09:41:11 GMT+0 - Resolved - This incident has been resolved.

Deterministic readout · awaiting AI summary pass

// Timeline
  1. Incident detected

    Major confidence crossed the incident threshold for Service outage.

  2. Marked resolved

    The incident was closed after 45 min of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

80.00

The incident reached 80.00 peak confidence across available stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Fri, Dec 05, 2025, 09:51 AM UTC.