Downrightnow
// Incident Post-MortemDRN-D9179BFD

ProtonMail outage on July 15, 2026

Major severityResolved3hEmail
Started · UTC
Jul 15, 04:27 AM
4h ago
Resolved · UTC
Jul 15, 07:27 AM
43m ago
Duration
3h
End-to-end
Peak confidence
80.00
0 snapshots
// User impact

ProtonMail users likely saw failed connections, degraded availability, or session instability for this Email service. The incident reached Major severity and lasted 3h. The stored report window does not show a preserved user-report spike.

// What happened

ProtonMail appears to be operating normally based on current signals. DNS is no recent DNS check, user reports are quiet.

Cached · Wed, Jul 15, 2026, 07:30 AM UTC · scope: this incident

// Timeline

  1. Incident detected

    Major confidence crossed the incident threshold for ProtonMail: partial outage on Proton VPN servers in the Dominican Republic.

  2. Marked resolved

    The incident was closed after 3h of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

80.00

The incident reached 80.00 peak confidence across available stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Wed, Jul 15, 2026, 07:27 AM UTC.