SendGrid outage on March 19, 2026
Mar 18, 19:00 PDTCompleted - The scheduled maintenance has been completed.Mar 18, 17:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 15, 09:57 PDTScheduled - To ensure our support tools stay fast and reliable, we’ll be performing some scheduled maintenance on Wednesday, March 18th, from 5:00 PM to 7:00 PM PDT.During this two-hour window, our Live Chat and Personalized Support phone lines will be temporarily unavailable. Here’s how you can still reach us:All Customers: Please Submit a support ticket request.Personalized Support Custom
Deterministic readout · awaiting AI summary pass
Incident detected
Major confidence crossed the incident threshold for [Urgent Maintenance] Support On Flex V2.
Marked resolved
The incident was closed after 45 min of observed impact.
No per-source signal payloads were preserved in this incident's snapshot window.
Confidence scoring
80.00The incident reached 80.00 peak confidence across available stored status snapshots.
User reports
0 / 15mNo elevated user-report volume was preserved in the incident window snapshots.
Status samples
0 affectedThe incident row exists, but the bounded snapshot window does not include affected status samples.
Recovery signal
ResolvedRecovery was recorded at Thu, Mar 19, 2026, 02:45 AM UTC.
SendGrid users likely saw failed connections, degraded availability, or session instability for this Email API service. The incident reached Major severity and lasted 45 min. The stored report window does not show a preserved user-report spike.