Isitreallydown?
// Incident Post-MortemDRN-9D951725

SendGrid outage on April 8, 2026

Minor severityResolved45 minEmail API
Started · UTC
Apr 08, 05:06 PM
34d ago
Resolved · UTC
Apr 08, 05:51 PM
34d ago
Duration
45 min
End-to-end
Peak confidence
45.00
0 snapshots
// What happened

Apr 8, 10:06 PDTResolved - Our engineers have monitored the fix and confirmed the issue with Legacy Marketing Campaigns unable to load has been resolved. All services are now operating normally at this time.Apr 8, 09:19 PDTUpdate - Our engineers are continuing to monitor the fix for the issue. We will provide another update in another hour, or as soon as more information becomes available.Apr 8, 08:17 PDTMonitoring - Starting around 08:00 AM PDT on April 8th, 2026, our engineers began investigating an issue with a subset of customers not being able to access Legacy Marketing Campaigns. They ha

Deterministic readout · awaiting AI summary pass

// Timeline
  1. Incident detected

    Minor confidence crossed the incident threshold for Legacy Marketing Campaigns not loading for some customers.

  2. Marked resolved

    The incident was closed after 45 min of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

45.00

The incident reached 45.00 peak confidence across available stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Wed, Apr 08, 2026, 05:51 PM UTC.

// User impact

SendGrid users likely saw failed connections, degraded availability, or session instability for this Email API service. The incident reached Minor severity and lasted 45 min. The stored report window does not show a preserved user-report spike.