SendGrid outage on May 8, 2026
May 7, 19:04 PDTInvestigating - Customers may have experienced mail delay between 5pm and 5:15pm PDT.Our engineers have been alerted and are investigating. We will provide another update in 30 minutes or as soon as we have more information.
Deterministic readout · awaiting AI summary pass
Status changed to Operational
The stored readout moved to Operational with confidence 55.00.
Incident detected
Minor confidence crossed the incident threshold for Mail Delay.
Marked resolved
The incident was closed after 45 min of observed impact.
Peak confidence reached
Confidence peaked at 55.00 while the service was marked Operational.
No per-source signal payloads were preserved in this incident's snapshot window.
Confidence scoring
45.00The incident reached 45.00 peak confidence across 18 stored status snapshots.
User reports
0 / 15mNo elevated user-report volume was preserved in the incident window snapshots.
Status samples
0 affectedThe incident row exists, but the bounded snapshot window does not include affected status samples.
Recovery signal
ResolvedRecovery was recorded at Fri, May 08, 2026, 02:52 AM UTC.
SendGrid users likely saw failed connections, degraded availability, or session instability for this Email API service. The incident reached Minor severity and lasted 45 min. The stored report window does not show a preserved user-report spike.