Downrightnow
// Incident Post-MortemDRN-14C574E7

SendGrid outage on June 24, 2026

Major severityResolved3hEmail API
Started · UTC
Jun 24, 06:10 PM
4h ago
Resolved · UTC
Jun 24, 09:10 PM
57m ago
Duration
3h
End-to-end
Peak confidence
80.00
76 snapshots
// User impact

SendGrid users likely saw failed connections, degraded availability, or session instability for this Email API service. The incident reached Major severity and lasted 3h. The stored report window does not show a preserved user-report spike.

// What happened

SendGrid appears to be operating normally based on current signals. DNS is no recent DNS check, user reports are quiet.

Cached · Wed, Jun 24, 2026, 10:00 PM UTC · scope: this incident

// Timeline

  1. Incident detected

    Major confidence crossed the incident threshold for SendGrid: eU Regionalized Email Links Down.

  2. Status changed to Degraded Performance

    The stored readout moved to Degraded Performance with confidence 38.00.

  3. Marked resolved

    The incident was closed after 11 min of observed impact.

  4. Peak confidence reached

    Confidence peaked at 80.00 while the service was marked Operational.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

80.00

The incident reached 80.00 peak confidence across 76 stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Wed, Jun 24, 2026, 09:10 PM UTC.