Downrightnow
// Incident Post-MortemDRN-70C3574D

Zoom outage on June 21, 2026

Minor severityResolved3h 2mProductivity
Started · UTC
Jun 21, 11:17 AM
4d ago
Resolved · UTC
Jun 21, 02:20 PM
4d ago
Duration
3h 2m
End-to-end
Peak confidence
45.00
0 snapshots
// User impact

Zoom users likely saw failed connections, degraded availability, or session instability for this Productivity service. The incident reached Minor severity and lasted 3h 2m. The stored report window does not show a preserved user-report spike.

// What happened

Jun 21, 04:17 PDT Investigating - We are currently investigating a service degradation affecting Zoom Mail, Calendar and Scheduler service in US Region.Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.We appreciate your patience as we work to resolve this issue.

Deterministic readout · awaiting AI summary pass

// Timeline
  1. Incident detected

    Minor confidence crossed the incident threshold for Zoom: service Degradation Affecting Zoom Mail, Calendar and Scheduler service in US Region.

  2. Marked resolved

    The incident was closed after 3h 2m of observed impact.

// Signals by source0 sources

No per-source signal payloads were preserved in this incident's snapshot window.

// Aggregate evidence

Confidence scoring

45.00

The incident reached 45.00 peak confidence across available stored status snapshots.

User reports

0 / 15m

No elevated user-report volume was preserved in the incident window snapshots.

Status samples

0 affected

The incident row exists, but the bounded snapshot window does not include affected status samples.

Recovery signal

Resolved

Recovery was recorded at Sun, Jun 21, 2026, 02:20 PM UTC.